FAQs

FundMore offers lenders AI-powered mortgage automation that reduces operational costs, improves decision speed, and ensures compliance across the loan lifecycle.

FundMore streamlines the entire loan origination process by automating manual tasks like document collection, underwriting, and eligibility assessment. Key advantages include:

Operational Efficiency

• Reduce manual work through intelligent document management with FundMore IQ.

• Automate underwriting using customizable rules with FundMore AVA.

• Cut processing times by up to 50% through workflow automation and smart task routing.

Risk & Compliance Management

• Built-in fraud detection, AML/KYC checks, and OSFI-aligned audit trails.

• Auto-validation of borrower data and documents for reduced risk exposure.

• Audit-ready reporting ensures regulatory compliance.

Seamless Integration

• Cloud-native and modular architecture.

• Easily integrates with your existing tech stack via open APIs.

• Scales to support broker, direct-to-consumer, and hybrid models.

Business Impact

• Accelerates time-to-approval and time-to-funding.

• Lowers staffing needs and overhead costs.

• Improves borrower experience through real-time updates and digital touchpoints.

In short: FundMore helps you fund faster, reduce costs, and stay compliant—all while improving your customer journey.

Yes — FundMore is API-first and fully compatible with your existing loan servicing software, CRMs, and internal systems.

Designed with modularity and integration in mind, FundMore seamlessly fits into your current tech stack without disrupting operations.

Integration Highlights:

• API-Driven Architecture: FundMore offers RESTful APIs for real-time, bi-directional data exchange with servicing platforms, POS systems, CRMs, and more.

• Post-Funding Support: Easily connects with downstream loan servicing tools to manage payments, renewals, collections, and reporting.

• Custom Workflows: Supports configurable workflows that adapt to your unique processes across origination, compliance, and servicing.

• Scalable Deployment: Whether you’re a credit union, private lender, or bank, FundMore scales to meet multi-branch, multi-platform environments.

Bottom line: FundMore enhances your existing systems by filling the gaps in automation and compliance, all while integrating securely and efficiently.

FundMore automates document collection using AI-powered OCR, borrower-specific checklists, and multi-channel upload options for a faster, more accurate mortgage process.

The system intelligently manages documents from borrowers, brokers, underwriters, and legal professionals—reducing manual effort and improving compliance.

Intelligent Document Intake

• Dynamic Checklists: Generates borrower-specific requirements based on loan type, risk profile, and application data.

• Multi-Channel Upload: Documents can be submitted via web portal, mobile device, email, broker upload, or API.

• FundMore IQ OCR Engine: Automatically categorizes, extracts, and validates key data (e.g., ID, income, property details).

Real-Time Validation & Automation

• Flags missing, expired, or incorrect documents instantly.

• Triggers automated reminders and status updates.

• Cross-validates documents against borrower profiles and application data.

Legal & Compliance Features

• Secure legal portal for lawyers and notaries to access and sign closing documents.

• Full audit trails for every document interaction.

• Compliant with OSFI, PIPEDA, AML/KYC, and other regulatory standards.

End result: Faster document collection, fewer errors, and a seamless borrower and stakeholder experience—all powered by intelligent automation.

Yes — FundMore significantly improves employee efficiency by automating time-consuming tasks, enabling underwriters and operations staff to handle more volume with fewer resources.

Lenders using FundMore report over 50% gains in underwriting efficiency, particularly in broker-based models.

Productivity Gains Across Teams

• Underwriters: Spend less time on data entry and document review thanks to automation from FundMore IQ and rule-based decisioning from FundMore AVA.

• Operations Teams: Benefit from workflow automation, smart task assignment, and real-time updates that reduce bottlenecks and manual coordination.

• Compliance Staff: Save time on audits and reviews with built-in audit trails and automated regulatory checks.

Business Impact

• Process more deals without hiring additional staff.

• Lower operational overhead and per-loan costs.

• Shorter turnaround times and improved service levels.

Bottom line: FundMore turns your existing team into a high-efficiency engine, helping you scale faster without increasing headcount.

FundMore improves the borrower, member and branch staff experience by reducing delays, simplifying document handling, and offering real-time transparency throughout the mortgage process.

With automation at every step, customers, members and branch staff move from application to approval in days—not weeks—while enjoying a digital-first experience that meets modern expectations.

Frictionless Mortgage Journey

• Fast Turnaround: Automated underwriting, document verification, and data validation drastically cut time-to-approval.

• Self-Serve Tools: Borrowers or members can upload documents, track progress, and complete tasks from any device—24/7.

• Smart Notifications: Automated reminders and updates reduce back-and-forth and eliminate confusion.

Digital Convenience

• Mobile and Web Portals: Accessible interfaces allow borrowers, members and branch staff to manage their mortgage from anywhere.

• E-Signatures and Legal Coordination: Integrated tools make it easy to review and sign documents without leaving the platform.

• Status Transparency: Real-time progress tracking builds trust and reduces anxiety.

Result: A faster, simpler, and more transparent mortgage experience that enhances borrower and member satisfaction and drives lender retention.

Yes — FundMore is built with enterprise-grade security and full compliance with financial regulations, including OSFI, AML/KYC, PIPEDA, GDPR, and CCPA.

The platform is hosted on Amazon Web Services (AWS) and is SOC 2 Type II certified, ensuring robust protection of sensitive borrower and lender data.

Security Features

• Data Encryption: All data is encrypted at rest and in transit using AES-256 encryption protocols.

• Access Controls: Role-based access (RBAC) and multi-factor authentication (MFA) ensure only authorized users can access sensitive systems and files.

• Penetration Testing: Regular third-party security audits and penetration tests help identify and address potential vulnerabilities.

Compliance & Risk Controls

• Automated Audit Trails: Every action on the platform is logged for traceability and compliance review.

• Built-In Fraud Detection: Monitors for anomalies, false documentation, and identity mismatches in real time.

• Regulatory Alignment: Designed to meet financial industry standards across Canada and international jurisdictions.

Bottom line: FundMore protects your data, ensures compliance, and reduces your risk exposure with best-in-class security infrastructure and protocols.

FundMore uses gamification to boost underwriter productivity, accuracy, and engagement by turning performance tracking into an interactive, goal-oriented experience.

Built-in dashboards and feedback loops help underwriters stay motivated, competitive, and aligned with operational KPIs.

Key Gamification Features:

• Performance Dashboards: Real-time tracking of individual and team metrics (e.g., deals processed, turnaround times, accuracy rates).

• Leaderboards & Milestones: Recognition for top performers with completion badges, rankings, and achievement tracking.

• Task Feedback Loops: Instant feedback and historical stats help underwriters identify areas for improvement and track progress over time.

• Productivity Insights: Visual cues and alerts drive urgency, focus, and throughput.

Business Benefits

• Encourages high performance and accountability.

• Fosters a data-driven culture within underwriting teams.

• Increases morale and reduces burnout through positive reinforcement.

Bottom line: FundMore transforms underwriting from a manual task into a measurable, performance-driven workflow—motivating teams while improving operational results.

FundMore is built for financial institutions—including banks, credit unions, mortgage lenders, and private lending firms—looking to automate and scale their mortgage operations.

Its modular, AI-powered platform supports end-to-end mortgage origination, underwriting, and compliance, making it ideal for lenders of all sizes and models.

Primary Users

• Banks & Credit Unions: Streamline retail mortgage workflows, enhance compliance, and reduce processing time.

• Mortgage Finance Companies: Automate underwriting and document management to scale broker-based or direct-to-consumer operations.

• Private Lenders: Use customizable rules and agentic AI to manage niche lending strategies efficiently and securely.

Cross-Industry Flexibility

FundMore’s intelligent automation and agentic AI capabilities also support high-volume, high-compliance workflows in:

• Insurance

• Healthcare

• Legal Services

• Other financial services requiring document-driven decisions

Bottom line: FundMore is designed for any organization that needs to process large volumes of sensitive, regulated data—accurately, securely, and at scale.